Privacy Policy

1. Introduction

Vetting Vault ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our due diligence platform and services (the "Service").

By using Vetting Vault, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, phone number, and password when you create an account
• Deal Information: Information about your deals, including request lists, documents, and communications
• Payment Information: Billing address and payment card information (processed securely through our payment processor)
• Communications: Information you provide when you contact us for support or feedback

2.2 Information Collected Automatically

• Usage Data: Information about how you use the Service, including features accessed and actions taken
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Tracking: We use cookies and similar tracking technologies to maintain sessions and analyze usage
• Log Data: Server logs that record access times, pages viewed, and technical errors

2.3 Information from Third Parties

• Information from integrated services when you connect them to Vetting Vault
• Information from other users who invite you to collaborate on deals

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with the Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the Service and provide content or features that match your interests
• Send you marketing communications (with your consent where required)
• Comply with legal obligations and enforce our agreements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

4.1 With Your Consent

We may share your information with your explicit consent or at your direction.

4.2 Within Deals

Information you upload or input into a deal is accessible to other authorized participants in that deal, subject to the permissions set by the deal administrator.

4.3 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Data storage and hosting
• Customer support
• Analytics and performance monitoring
• Email delivery

4.4 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures
• Employee training on data protection and security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Retention periods may vary depending on the type of information and legal requirements:

• Account information is retained while your account is active
• Deal data is retained according to your subscription terms and any applicable legal requirements
• Deleted data may be retained in backups for a limited period
• We may retain certain information to comply with legal obligations or resolve disputes

7. Your Rights and Choices

7.1 Access and Update

You can access and update your account information through your account settings.

7.2 Data Portability

You can export your deal data at any time through the Service.

7.3 Deletion

You can request deletion of your account and associated data by contacting us. Note that some information may be retained as required by law or for legitimate business purposes.

7.4 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any marketing message or updating your preferences in account settings.

7.5 Cookies

Most browsers allow you to control cookies through settings. Note that disabling cookies may affect Service functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We take appropriate safeguards to ensure your information remains protected in accordance with this privacy policy.

9. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict processing
• Right to data portability
• Right to object to certain processing
• Right to withdraw consent where applicable

To exercise these rights, please contact us using the information below. We will respond to your request in accordance with applicable law.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

11. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. For material changes, we will provide additional notice via email or through the Service.

13. Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us at: